Privacy Policy
Introduction
Privacy Policy & Cookies Policy
Best Assistant Accounting Ltd
Effective date: January 2026
This Privacy Policy explains how Best Assistant Accounting Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy also includes our Cookies Policy.
Website: https://www.best-assistant.com
Email: office@best-assistant.com
Telephone / WhatsApp: 07961 638958
1. Who we are
Best Assistant Accounting Ltd is a UK based accounting and bookkeeping practice providing services including bookkeeping, payroll, VAT, Self Assessment tax returns, limited company accounts, CIS services, Companies House filings, identity verification and AML compliance.
2. Data Controller
For the purposes of data protection legislation, Best Assistant Accounting Ltd is the Data Controller of your personal data.
3. Personal data we collect
We may collect and process the following categories of personal data:
- Identity data – name, title, date of birth, nationality, National Insurance number, Unique Taxpayer Reference (UTR), company registration details.
- Contact data – postal address, email address, telephone number.
- Financial data – bank details, income records, expense records, payroll data, pension information, VAT and tax records.
- Technical data – IP address, browser type, operating system and usage data when visiting our website.
- Compliance data – identity verification documents, proof of address, AML checks and risk assessments.
4. How we collect your data
We collect personal data directly from you when you contact us, engage our services, complete forms, send documents, or communicate with us. We may also collect data from third parties such as HMRC, Companies House, pension providers, payroll software providers, and identity verification services, where permitted by law.
5. Lawful basis for processing
We process personal data under the following lawful bases:
- Contract – to provide accounting, tax and related services.
- Legal obligation – to comply with HMRC, Companies House, AML and regulatory requirements.
- Legitimate interests – to manage our business, prevent fraud and maintain records.
- Consent – where you have explicitly given permission, such as for marketing communications.
6. How we use your data
We use your personal data to provide our services, communicate with you, submit filings to HMRC and Companies House, carry out identity verification and AML checks, maintain business records, and improve our services.
7. Sharing your data
We only share personal data where necessary and lawful, including with HMRC, Companies House, pension providers, payroll software providers, IT and cloud service providers, and professional advisers. All third parties are required to respect the security and confidentiality of your data.
8. International data transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.
9. Data security
We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.
10. Data retention
We retain personal data only for as long as necessary. Accounting and tax records are typically retained for at least six years in line with HMRC requirements.
11. Your data protection rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request erasure of data where applicable.
- Restrict or object to processing.
- Data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
12. Cookies Policy
Cookies are small text files placed on your device when you visit our website. They help us improve functionality and user experience.
Types of cookies we use:
- Strictly necessary cookies – required for website operation.
- Analytics cookies – to understand how visitors use our website.
- Functional cookies – to remember your preferences.
You can control or delete cookies through your browser settings. By continuing to use our website, you consent to our use of cookies unless you disable them.
13. Changes to this policy
We may update this Privacy and Cookies Policy from time to time. The latest version will always be available on our website.
14. Contact us
If you have any questions about this policy or how we handle your personal data, please contact us at office@best-assistant.com.