Introduction
At Best-Assistant Accounting Limited, we are committed to protecting your privacy and ensuring that your personal data is processed securely and in compliance with the UK General Data Protection Regulation (UK GDPR). This privacy policy explains how we collect, use, and protect your personal information, as well as your rights concerning your data.
Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Including your name, address, email address, phone number, and other contact details.
- Financial Information: Such as bank account details, tax identification numbers, and other financial data necessary for statutory reporting, bookkeeping and payroll services.
- Business Information: Including your company name, business address, and other relevant business details.
- Technical Information: Such as your IP address, browser type, and details about your interactions with our website for security and analysis purposes.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contractual Obligation: To provide statutory reporting, bookkeeping and payroll services. as agreed with you.
- Legal Obligation: To comply with applicable laws and regulations, such as tax reporting or anti-money laundering regulations.
- Legitimate Interests: To improve our services, ensure effective communication, and support our business functions.
- Consent: Where required, we will seek your explicit consent for processing specific types of data (e.g., marketing communications).
How We Use Your Information
We use your personal data to:
- Deliver our statutory reporting, bookkeeping and payroll services.
- Communicate with you regarding our services, including updates and reminders.
- Ensure compliance with legal and regulatory requirements.
- Improve our services, website performance, and customer experience.
- Manage our internal business processes, including accounting, auditing, and reporting.
- Respond to inquiries, requests, or complaints efficiently.
Information Sharing and Disclosure
We will not sell, trade, or transfer your personal data to third parties unless under the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist in our business operations and service delivery. These providers are contractually bound to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your data when required by law, including tax authorities, regulators, or public bodies, to comply with applicable legal obligations or defend legal claims.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the relevant third party.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Measures include:
- Data encryption during transmission and storage.
- Secure servers with access controls to limit access to authorized personnel only.
- Regular security audits and staff training to maintain data protection standards.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, tax, and accounting requirements. We regularly review the data we hold to ensure it is securely deleted or anonymized when no longer needed.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
- Right to Restriction of Processing: You can request that we limit the way your data is processed.
- Right to Data Portability: You can request to receive your data in a structured, commonly used format.
- Right to Object: You can object to our processing of your data in certain circumstances.
- Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to Lodge a Complaint: If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or relevant regulations. Any significant changes will be posted on this page, and where appropriate, we will notify you directly.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Email: office@best-assistant.com
